NEED A MEDIATION SERVICE?

Mediation is an attractive alternative where either or both of the parties wish to maintain control over the settlement process.

 

Successful mediation allows the opportunity to minimise the stress and lengthy process of litigation by exploring a settlement whilst minimising costs, preserving relationships and maintaining confidentiality.

Online video/telephone mediations can be conducted during the current Covid 19 pandemic and mediation can be used at any stage of a dispute.​

  • We offer mediation with professional accredited mediators that have completed recognised training

  • We only use mediators that have the appropriate mediator insurance cover

  • Our mediators abide by a recognised code of practice

  • We agree a fixed fee for mediation

  • We offer a free no obligation consultation

  • Our mediators undertake annual mediation development

  • We cover the whole of the UK

  • We can offer a quick turn around if time is of the essence

  • Online video/telephone mediations available

CIVIL AND COMMERCIAL MEDIATION

Civil and commercial disputes require a specific approach to encourage and facilitate an agreement that satisfies respective interests. Examples of civil and commercial claims are:​

  • Defamation

  • Negligence

  • Personal injury

  • Divorce

  • Industrial accidents

  • Intellectual property claims

  • Contract breaches

  • Insurance disputes

  • Disputed partnership agreements

  • Director and shareholder disputes

  • Inheritance disputes

  • Civil disputes

  • Property

  • Landlord and tenant

  • Community disputes

  • Insolvency

  • Shareholder

  • Charities, their trustees and management, social enterprises and churches/ministries

  • RTA

  • Probate

This is not an exhaustive list as many disputes fit under civil and commercial. These disputes will require an experienced mediator that will use specific mediation techniques to get the best outcome for all involved. An experienced mediator will also manage threats to the process (should they arise) whilst remaining neutral and impartial.

Mediating disputes is not only financial, it often involves relationship breakdowns that lead to low moral, health deterioration and sabotage, along with other damaging factors.

Confidentiality is a key part of mediation. All our mediations are confidential and without prejudice which is backed up by all participants entering a legally binding agreement before mediation proceeds agreeing that everything discussed in mediation will not be shared outside of the mediation. Mediation conversations cannot be used in court as evidence and therefore remain without prejudice.

If you have a situation that could end up in court, it’s best to take expert advice. Contact us to discuss engaging in mediation as this will allow the opportunity to settle the claim before it escalates further. Dealing with conflict at an early stage can save time, money and stress for all parties and can prevent the situation escalating.

Our mediation is a process where a neutral and impartial third party mediator facilitates dialogue to help parties reach a mutually satisfactory agreement. The mediator assists the parties in identifying and articulating their own interests, priorities, needs and wishes to each other.

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This will consists of an initial meeting privately with a mediator, the mediation consisting of open and private sessions and an agreed follow up after the mediation. We offer both half day and full day mediations to suit your requirements.

 

WORKPLACE AND EMPLOYMENT MEDIATION

Disputes and conflicts in the workplace require a specific approach to ensure the working relationship is repaired. With this in mind, there are times when the relationship can become untenable and will require specific mediation techniques to get the best outcome for all involved.

In 2021 ACAS estimated that workplace conflict cost the UK economy £28.5 billion per year.

The impact is not only financial, it can include low moral, health deterioration, HR time consumption, loss of skilled employees, sabotage, damage and theft.

Presenteeism also has an impact on businesses as employees may be present however not performing at a level other than doing the bare minimum.

Dealing with conflict at an early stage can save time, money and stress for both employer and employees and can prevent the situation escalating. 

 

Some of the issues that can cause conflict between individuals and groups at work include:

  • Unfair treatment

  • Unclear job roles

  • Poor communications

  • Poor work environment

  • Lack of equal opportunities

  • Bullying and harassment

  • Discrimination

  • Unresolved problems from the past

  • An increase in workload

  • Whistleblowing

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Conflict in the workplace can lead to employees leaving or being dismissed and result in employment tribunal cases being raised against the employer.

The easiest way to avoid employment tribunal costs is to avoid a claim. If you have a situation that could end up in tribunal, it’s best to take expert advice. Consider engaging in employment mediation as this will allow the opportunity to settle the claim before it gets to the employment tribunal.

Our mediation is a process where a neutral and impartial third party mediator facilitates dialogue to help parties reach a mutually satisfactory agreement. The mediator assists the parties in identifying and articulating their own interests, priorities, needs and wishes to each other.

Workplace and employment mediation consists of an initial meeting with client/HR, pre meeting with stakeholders, the mediation consisting of open and private sessions and an agreed follow up after the mediation. We offer both half day and full day mediations to suit your requirements.

ACAS reported in 2021 that 5% of employees with workplace conflict took part in mediation. 75% of employees who took part in mediation said their conflict had been resolved.

WHY DO SO MANY NOT USE MEDIATION?

As mediation is so effective and financially beneficial, why do so many people not use mediation? It can be assumed that they are either not aware of mediation, have not considered it at the time, have no access to it or a lack of awareness of the extent of mediation. Our civil and commercial mediation is affordable, flexible, voluntary, confidential, provides greater control and all mediations are without prejudice. For further reassurance all our mediators have comprehensive mediation insurance cover.​​

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